1. Parties
These terms are between Corryvreckan Consulting Limited (trading as 'Corryvreckan Consulting'), Mitre House, Pitt Street West, Stoke-on-Trent, ST6 3JW, company number 14513444 ('we', 'us', 'the Consultant') and the individual or organisation engaging our services ('you', 'the Client').
Services are delivered personally by Matthew Dashper-Hughes unless otherwise agreed in writing.
2. Services
We provide four types of professional service:
All engagements begin with a scoping or discovery conversation to establish objectives, format, duration and fees. No engagement commences until scope and investment are agreed in writing (which includes email).
Coaching and supervision are not therapy, counselling, medical treatment or legal advice. If, in the course of an engagement, it becomes apparent that a different form of support would better serve your needs, we will say so and, where appropriate, make a referral.
3. Coaching
How coaching engagements work
Coaching sessions are typically 60 or 90 minutes, delivered by video call or in person by agreement. The frequency, duration and total number of sessions are set out in your coaching agreement.
Between-session support by email or WhatsApp is included in most programmes at no additional charge, as a sounding board for day-to-day questions and decisions. This is not a substitute for scheduled sessions.
The coaching relationship is a confidential, professional one. We commit to bringing candour, preparation and our full attention to every session. We ask the same of you.
Cancellation and rescheduling
Please give at least 24 hours' notice to cancel or reschedule a session, unless it is a genuine emergency. Sessions cancelled with less than 24 hours' notice, or missed without notice, will be charged at the full session rate.
Where a coaching programme is time-bound, a session missed without adequate notice counts as a session delivered for the purposes of the programme.
4. Coaching Supervision
How supervision engagements work
Supervision sessions are typically 60–90 minutes, delivered by video call or in person by agreement, at a monthly or bi-monthly frequency. The supervision agreement sets out the format, frequency and fee.
Supervision is a confidential, reflective professional relationship. Matthew is himself in regular supervision and adheres to the Global Code of Ethics for Coaches, Mentors, Team Coaches, Leader Coaches and Supervisors (EMCC Global, February 2026).
Content discussed in supervision sessions is held in confidence. The only exceptions are where disclosure is required by law, or where there is a serious concern about risk to the supervisee or a third party, in which case we will discuss the situation with you before taking any action wherever it is safe to do so.
Cancellation and rescheduling
Please give at least 24 hours' notice to cancel or reschedule a supervision session. Sessions cancelled with less than 24 hours' notice, or missed without notice, will be charged at the full session rate.
5. Leadership Training
How training programmes work
Training programmes are bespoke. Every programme begins with a scoping session to establish the organisation's context, language and specific development needs. This scoping session is included in the programme fee.
Where included in the programme, participants complete an individual leadership assessment before the first workshop session. Assessment results are compiled into an aggregated report which shapes workshop content. Assessment fees are charged per participant.
Workshops are typically delivered as half-day sessions. Matthew's strong preference is in-person delivery; hybrid formats are available where geography makes in-person attendance impractical for some participants.
Individual coaching between sessions is strongly recommended and included in most programme proposals. Behavioural change is embedded between sessions, not during them. A training programme without coaching is significantly less effective, and we reserve the right not to put our name to a programme from which the coaching component has been removed.
Catch-up sessions for participants who miss a workshop are included in the session fee. Nobody gets left behind for operational, holiday or personal reasons.
Indicative fees
| Element | Indicative rate |
|---|---|
| Team competencies diagnostic – online assessment and aggregated report | £100 per head |
| Initial individual one-to-one calls (pre-workshop) | £150 per head |
| Half-day workshop session (hybrid or, preference, in person) | £1,050 per session |
| Micro-coaching after each workshop session (30 mins, focused on applying the session content) | £125 per head, per session |
All fees exclude VAT and travel. Travel time and expenses are charged where significant; we will flag this in the proposal. The scoping session and catch-up sessions are included in the session fee.
Cancellation
Cancellation of an individual session: at least 5 working days' notice is required. Sessions cancelled with shorter notice will be charged at the full session rate.
Cancellation of an entire programme: at least 4 weeks' written notice is required. Fees for work already completed (assessments delivered, one-to-ones conducted, sessions run) are payable in full. A cancellation charge of one session fee applies where notice is given after scoping and assessment have been completed.
6. Consultancy
How consultancy engagements work
Consultancy engagements are project-based. Scope, deliverables, fees and timescales are agreed individually in an engagement letter before work begins.
We provide commercial and strategic advice, not legal, financial, regulatory or medical advice. Where specialist professional advice is needed, we will say so and suggest appropriate specialists.
The Consultant accepts no liability for decisions the Client takes, or fails to take, in reliance on advice provided under a consultancy engagement.
Expenses
Expenses are chargeable only when submitted to and approved by the Client in writing at least 14 days before being incurred. Expenses will be invoiced at cost with supporting receipts.
Travel time for consultancy engagements requiring significant travel will be charged at a pro-rata day rate as agreed in the engagement letter.
7. Fees and payment
All fees are exclusive of VAT at the prevailing rate unless otherwise stated. VAT will be added to all invoices at the applicable rate.
Invoices are issued in accordance with the agreed programme schedule or, for consultancy engagements, as set out in the engagement letter. Invoices fall due on the date of issue unless a different payment date is stated on the invoice.
Late payment may result in further work being suspended until the account is brought up to date. We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Where a programme is paid in advance or in instalments, the payment schedule will be set out in the coaching agreement or engagement letter.
8. Termination and cancellation – general provisions
Either party may end an ongoing engagement by giving one week's written notice (coaching and supervision) or as set out in the individual engagement letter (training and consultancy).
Fees for sessions or work completed up to the date of termination remain payable in full. Where sessions have been prepaid, fees for unused sessions are refundable on a pro-rata basis, less any administration costs, unless the termination is for cause attributable to the Client.
Either party may terminate immediately for unremedied material breach, following 14 days' written notice to remedy, or on the other party's insolvency.
9. Confidentiality
We maintain strict confidentiality with all client information. We will not share the content of sessions, client identities or any information provided to us in the course of an engagement with any third party, except in the following circumstances:
- Where disclosure is required by law or by a court order
- Where there is a risk of serious harm to you or to a third party, and it is not safe or appropriate to seek your consent first
- Where content is discussed, in anonymised form wherever possible, with our clinical supervisor as required by our professional ethical code
- Where you have given your prior written consent
For group coaching, team coaching or group supervision, all participants are required to observe equivalent confidentiality with respect to other group members.
This obligation of confidentiality survives the end of the engagement.
At the end of a coaching or supervision engagement, session records will be securely destroyed unless you have requested they be retained for potential future reference.
10. Intellectual property
All materials, frameworks, tools and documents created by Corryvreckan Consulting and shared with clients remain the intellectual property of Corryvreckan Consulting Limited. Clients may use these materials for their own professional purposes but may not reproduce, distribute or publish them without our written consent.
For consultancy engagements, ownership of deliverables (reports, strategies, presentations) created specifically for the Client passes to the Client on receipt of full payment. Underlying methodologies, frameworks and general know-how developed by us remain our intellectual property.
For training engagements, programme materials customised for a specific client organisation remain the property of Corryvreckan Consulting. The Client is licensed to use those materials within their organisation for the purpose for which they were created.
11. Limitation of liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot legally be limited.
Subject to the above:
- Our total aggregate liability for any engagement is limited to the total fees paid by the Client under that engagement.
- We accept no liability for indirect, consequential or economic loss arising from the engagement.
- We accept no liability for decisions the Client takes, or fails to take, in reliance on our advice or coaching.
- Outcomes from coaching, supervision or training depend substantially on the Client's own engagement, effort and decision-making. We cannot guarantee specific results.
We maintain professional indemnity insurance appropriate to the nature and scale of our practice.
12. Professional standards and supervision
Matthew Dashper-Hughes adheres to the Global Code of Ethics for Coaches, Mentors, Team Coaches, Leader Coaches and Supervisors (EMCC Global, February 2026) and receives regular supervision from a qualified coaching supervisor. If Matthew becomes unable to continue an engagement unexpectedly, we will notify you promptly and assist in arranging continuity of support where possible.
13. Data protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018, and in line with our Privacy Policy.
We process personal data only for the purposes of delivering the services and managing the engagement. We do not share personal data with third parties except as described in our Privacy Policy.
14. General
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Entire agreement
These terms, together with any engagement letter, coaching agreement or consultancy agreement entered into between the parties, constitute the entire agreement between us in relation to the relevant engagement and supersede all prior discussions, representations and agreements.
Variation
We may update these terms from time to time. The updated version will be posted on this website. For ongoing engagements, any material change will be notified to you in writing with reasonable notice before it takes effect.
Waiver
A failure to enforce any provision of these terms does not constitute a waiver of the right to enforce it subsequently.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force and effect.
Contact
Any questions about these terms: mdh@corryvreckanconsulting.com · 07715 269724.